Our Walk-in Tub Company Charleston Diaries

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Pipeline leaked once more next day and he came buy and also fixed it once more. By this time the ceramic tiles where coming up and also rug was ruined.




We have actually called and left messages lot of times and no one returns our contact us to allow us know what is going on. Numerous telephone calls over 3 months and no return calls. I am 90years old and do not need this agravation. Preferred End Result, Call by the business; Fixing; Complete the job, We have spoken with the client and also asked for the repair quote from their specialist.

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They left a mess in the driveway, cellar and someone vomited ahead yard. Broke commode and it dripped in basement after salesperson said they would need to eliminate it. We paid for commode repair service. Chipped paint on wall surfaces, walls, broken ceramic flooring tile as well as damaged toilet paper owner.


After duplicated conversations and also them not revealing up we told them to repair the leaky window. Again was informed they do not do windows as well as were told the window requires to be changed. Preferred Outcome, Invoicing change, We spoke with the customer on October 5th as well as all problems have actually been resolved with the exception of the window.

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I was told to obtain estimate as well as then they would certainly decide if the home window repair work or substitute would be covered. He (James) would certainly have to take it to his superiors to see if it would certainly be approved.


09/23/2021On Aug 3, 2021 I gave a $2000 deposit to acquire a stroll in tub. My financing never ever got authorized and also I have actually been calling to obtain my down payment returned.

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The reimbursement was refined right into accounts payable that day. I should not have to call all the numbers I can locate to obtain my reimbursement. It is an actual aggravation to hold up an additional firm that is giving the same solution to wait till I obtain my cash back.

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When I attempted to use the tub, the circuit breaker maintained tripping. On Jan 21, 2021, I tried to make use of the bathtub.




I informed her that a person had already come out as well as was looking after it. (continued) Desired Outcome, I visit this web-site want this bathtub out of my home, my sum total refunded, $2,500 for the upgraded water heating system that, I am contacting respond to Ms. ***'s grievance. I want to say sorry for the problems she has actually had with her walk-in bathtub.

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We have actually spoken to Ms - walk-in tub company Charleston. *** as well as look at more info we are going to change her present walk-in bathtub with a brand-new walk-in tub of the very same design and size with the very same guarantee. Once the new walk-in bathtub is set up and also she is fully pleased with the tub as well as the installation, we will resolve the hassle she has actually experienced during the period where she was unable to use her walk-in tub.


We are not able to read the accessory submitted by Ms. ***. *** File Affixed *** This is a continuation of my previous grievance that was not solved to fulfill my complete satisfaction.

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Brian ******* called and said he wants to obtain me a totally brand-new bathtub. I asked him what kind of settlement I would obtain in addition he has a good point to a brand-new tub. Every time I asked him, he would certainly say, we will certainly have to wait to see what expenses are involved with the brand-new bathtub.


Saturday, June 26, my brand-new bathtub was lastly installed. Lastly, connected with Brian M ***** on July 9. After the brand-new tub was set up, he said it was out of his hands and also one more division would be taking care of the finances. Each time I called him, he would certainly claim he would call me back in 10 mins.

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On July 13, I had a missed out on phone call from someone from money. When I lastly got him, he began out claiming they normally pay $100 a month but since it had been 6 months, he would give me $200 a month.


He claimed, well I might have obtained you a booster. I already had a booster that did no good. I needed to get a larger heater. He claimed he would offer me an extra $1,000 off due to the water heating system. I told him that I would certainly not accept much less than $8000.